Becoming a Better Boss Secret 17: The Simple Art of Motivation

Motivation: Forces acting either on or within a person to initiate behavior.

All behavior is motivated by needs. Can it be this simple? Can it be that we can understand how people behave by understanding what they need to satisfy their needs? And can it be that once a need is met, they are happy – motivated, and ready to move on to satisfying other needs?

Yes, this is the heart of motivational theory. People have needs and to be motivated, their needs must be met. Great theorists and researchers have given us information on basic needs – basic motivators – which is helpful. Yet in everyday work what matters is the identification of what each of your employees need in this moment to be fully engaged. For some, it is the need to learn and grow, for some the need is social inclusion, and for others the need is to feel secure and confident.

The brutal truth is that you can’t really motivate anyone other than yourself. Motivation, true motivation, comes from within. While we know and understand that motivation is based on satisfaction of needs – think about what this means to you as a boss. How can you possibly know the needs of every employee? Sometimes, we are not even sure of our own needs.

How to Identify Each Employee’s Needs?

Pay attention! Then ask. Know that you cannot universally apply group solutions – each individual is different.

What Can You Do?
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• Identify needs and use that knowledge to create an environment in which employees can self-motivate.
• Help employees to understand their personal strengths and passions and give them opportunities to use them.
• Show genuine appreciation for good work.
• Define and communicate expectations.
• Manage resources – check that employees have what they need to do their work effectively.
• Include employees in decision making – help them be part of the solution instead of part of the problem. Ask for their opinion.
• Address problems in the workplace. Failure to address problems (especially performance issues) is a huge demotivator for employees.
• Show that you care and encourage from your heart.

In summary, appreciate that motivation comes from within. To be a better boss, work to understand the needs of your employees and create an environment in which their needs can be met. Remember, motivation is not a group solution – it happens one person at a time.

For more information and 24 more secrets, check out Becoming a Better Boss – Your Guidebook to 25 Fundamental Management Responsibilities is now available at Amazon.com!