Leadership in the Public Sector – Macro or Micro?
This week is Certified Public Manager (CPM) week – Level Three of Eight. The focus is productivity and quality. Some folks might …
Employee Engagement – Here’s How!
A very forward thinking organization asked me to come facilitate a session with their employees regarding employee engagement. This is good news …
Leaders Helping Others to Achieve Greatness!
In the final session of our supervisory series, discussion centered on helping employees to achieve greatness. This means focusing on the most …
Six Communication Tips Recommended by Leaders
I always enjoy facilitating a session on communication. Communication is always, always a source of trouble and always, always a fun problem …
A ProductiveWeek in Naples with Amazing Public Managers!
I have spent this week in Naples, Florida, teaching Certified Public Manager (CPM) courses to twenty-eight dedicated public managers. I find myself …
Discovered! Dedicated Public Managers in Miami!
This week, I have been in Miami teaching classes for the Certified Public Manager (CPM) Program. It has been wonderful to spend …
“The Power of You” Leads to a Lesson in Synergy!
In retention studies, the opportunity to learn and grow often ranks high on the scale of important factors. It is very rewarding …
Essential Skills for the First-Time Supervisor
First-time supervisors accept their new position with enthusiasm and optimism. These people have become supervisors because they are outstanding employees who have …